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4th July 2003

Vocalis Group plc

Trading update

Vocalis has continued to transform itself from being a technology development company to a business solutions provider to the UK Contact Centre market. This strategy has resulted in the successful implementation and delivery of our customer projects, within time scales and budget, and has provided the Group with strong UK reference sites at major and respected companies in the utilities and financial services sectors. In addition, Vocalis has been able to build a significantly stronger order pipeline than in previous years.

However, market conditions have been and remain extremely challenging. As a result of this, and combined with the relatively small size of Vocalis and its financial position, no material new orders have been secured since 31 March 2003.

As at 30 June 2003, the Group had cash balances of approximately 1.1 million and a cash burn of approximately 375,000 per month. As a consequence, the Directors are currently pursuing a number of strategic options available to the Group.

A further announcement will be made in due course.

About Vocalis

Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.

The Vocalis Website is at

Email: [email protected]

For further Vocalis Group information, contact:

Philippa Buttle
Vocalis Group plc
Chaston House
Mill Court
Gt Shelford
Tel: 01223-846177
Fax: 01223-846178
Email:[email protected]

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Saturday, September 13, 2003
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