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23rd August 2000

Vocalis and Total1.com to Provide Over One Million Credit Union Members Voice Access to Email


Vocalis, the international speech technology group, and Total1.com, a leading provider of Internet marketing solutions designed for credit unions, announce plans to add Vocalis SpeechMail to Total1.com's menu of Net-savvy services. Total1.com will provide Vocalis SpeechMail to over one million credit union customers nationwide in September, 2000, enabling phone access to email.


Vocalis SpeechMail sends and retrieves email messages from any telephone using a combination of advanced speech recognition and text-to-speech technologies. Using spoken commands, users can manage their email without a computer or direct Internet access. Vocalis SpeechMail is currently being used by ISPs, telecommunication companies, and data warehouse companies offer it as a value-added service to their customers.

Marc Lafitte, CEO of Total1.com said, "Vocalis SpeechMail provides our customers convenient telephone access to email using state-of-the-art speech technology. Our partnership with Vocalis helps maintain the credit unions position as a complete, full-service option to an Internet Service Provider (ISP)."

"Total1.com is helping credit unions to accelerate ahead of the competition with its comprehensive Internet marketing packages," added Mike Williams, President of Vocalis, Inc. "Vocalis SpeechMail provides credit union members the freedom to access and respond to email from any telephone, at any time."

Total1.com's services include fully-branded e-commerce portals, dynamic Web sites and Internet service. Total1.com assists credit unions to grow membership, expand online lending capabilities, or create a virtual branch. They also offer unlimited email service, and round-the-clock technical support.


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About Vocalis

Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.

The Vocalis Website is at

Email: [email protected]


For further Vocalis Group information, contact:

Philippa Buttle
Vocalis Group plc
Chaston House
Mill Court
Gt Shelford
Cambridge
CB2 5LD
Tel: 01223-846177
Fax: 01223-846178
Email:[email protected]


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Saturday, September 13, 2003
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