|6th January 1999|
VOCALIS AND ERICSSON WIN CONTRACT WITH TELENOR MOBIL
Vocalis Group plc, the Cambridge UK based speech recognition telephony company, confirms the receipt of a new order from Ericsson Telecom to supply Telenor Mobil, the pre-eminent mobile communications network provider in Norway, with a SPEECHtel platform (CS1 IP). This order is for delivery early this calendar year.
The Vocalis SPEECHtel platform will integrate into the current Intelligent Network (IN) structure and will provide prompt playouts and interactive voice response capabilities.
"Vocalis is delighted to be working with Ericsson in Oslo to supply this major European mobile operator with a platform that will allow the flexibility and ease of introducing new voice driven services efficiently" comments Charles Halle, Chief Executive Officer at Vocalis. "Telenor Mobil was a partner on the SpeechDAT project, with which Vocalis was also involved with, to collect speech databases, including for use in mobile phone applications. However this is a new operator for Vocalis to work with in an IN application and we are sure this will be the start of a fruitful working relationship for all parties".
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Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.
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