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29 November 1999

Netlife to use Vocalis technology in automated banking demonstration

Vocalis, the international speech technology Group, is pleased to announce the receipt of an order for Vocalis SpeechWare from Netlife, provider of e-banking and e-brokerage applications to the European financial services market. Netlife will incorporate Vocalis speech recognition technologies into its Multi Business System, used by banks and other financial services providers in e-banking and e-brokerage solutions.

Vocalis SpeechWare is the company's core Advanced Speech Recognition (ASR) technology available for integration with 3rd party applications. Netlife will incorporate Vocalis SpeechWare into an automated banking demonstration, to their financial services sector customers. This will allow users trying the Automatic Teller System to interact easily and naturally, using spoken commands to navigate the system. The second phase will be deployed in French and Spanish, further strengthening Vocalis's expertise in multi-lingual applications.

Vocalis SpeechWare is the state of the art Advanced Speech Recognition (ASR) technology developed by Vocalis, offering both software and hardware based variants. Vocalis SpeechWare combines powerful ASR functionality with extremely high density and scalable architecture. This allows telephony operators, system integrators and other OEMS to integrate ASR facilities into their networks and products very cost effectively.

Charles Halle, Chief Executive Officer at Vocalis, comments: "I am delighted that Netlife has chosen to work with Vocalis. The e-business market is an important sector to both companies. Netlife is an established consultancy, and this banking application illustrates how well our technologies compliment each other. This allows both companies to provide the financial services market with a complete solution".

Philip Brown, managing director of Netlife UK, adds, "It is vital that providers of financial services offer their customers the widest range of services with which to conduct financial transactions and manage their own accounts. By incorporating Vocalis SpeechWare into our Multi Business System for automated banking, we will show how a wider range of options can be offered to customers wishing to interact with their financial services providers."


About Vocalis

Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.

The Vocalis Website is at

Email: [email protected]

For further Vocalis Group information, contact:

Rebecca Knight Philippa Buttle
QBO Vocalis Group plc
22 Endell Street
Covent Garden
Chaston House
Mill Court
Gt Shelford
Tel: 020 7379 0304 Tel: 01223-846177
Fax: 020 7497 2533 Fax: 01223-846178
Email:[email protected] Email:[email protected]

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Wednesday, July 02, 2003
Location :: c_corporate/news