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2 September 1997


Vocalis, the voice technology and call processing specialist, today announces that it has appointed Jonathan Derbyshire as UK sales manager for Operetta™, one of Vocalis’ core products. Formally released in the UK earlier this year Operetta is the world's first voice activated auto attendant. Reporting to the Director of Sales Jonathan Hart, Derbyshire will be responsible for the company's Operetta direct sales force, and dealer and distributor channels.

His primary objective is to grow Operetta sales to capitalise on the expanding market demand for telephony products that use speech technology. Operetta puts voice to work in the reception or corporate switchboard by answering and routing incoming calls. The product makes it easier for callers to reach the person or department they want and businesses benefit by being able to handle increasing call volumes while maintaining or improving customer service.

Derbyshire has over 20 years experience in the telecommunications industry and is a fellow of the Institute of Sales and Marketing Management. He joins Vocalis from PRIMUS Telecommunications, where he was national sales manager. Prior to this he was employed by BRITE Voice Systems as business development manager and held positions at Mercury Communications and British Telecommunications plc.

Jonathan Hart, Sales Director explains "Jonathan Derbyshire will be a key member in the Operetta sales team. He will be responsible for motivating and developing the skills of his sales team to ensure we continue our growth in the UK market and maximise the opportunities in this expanding market."

Jeremy Peckham, chief executive officer of Vocalis, comments, "Jonathan Derbyshire brings comprehensive sales, marketing and business development skills, together with a sound understanding of a variety of telephony-based systems. He will play a valuable role in the development of the Operetta sales strategy and sales force"

Commenting on his appointment, Derbyshire said, "This is an ideal opportunity for me to apply the knowledge and experience I have gained during my career. It is exciting to work for a company that is able to develop and deliver packaged products that help businesses and people to stay in touch in the rapidly expanding market of interactive communications. I am looking forward to building the Operetta sales team and contributing to the company's continuing success."

About Vocalis

Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.

The Vocalis Website is at

Email: [email protected]

For further Vocalis Group information, contact:

Rebecca Knight Philippa Buttle
QBO Vocalis Group plc
22 Endell Street
Covent Garden
Chaston House
Mill Court
Gt Shelford
Tel: 020 7379 0304 Tel: 01223-846177
Fax: 020 7497 2533 Fax: 01223-846178
Email:[email protected] Email:[email protected]

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Wednesday, July 02, 2003
Location :: c_corporate/news