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1 July 1997


Vocalis, the voice technology and call processing specialist, today announces that its SPEECHtel platform and voice activated dialling service has been certified by Ericsson Mobile Radio Systems to fully work with the Ericsson GSM 900 network, a world leader in mobile telephony.

Voice activated dialling enables people to dial a number simply by saying the name of the person with whom they wish to speak. This replaces the need to key in numbers, or scroll through stored address books, which has been recently acknowledged to be a potential safety risk for motorists who regularly use mobile phones while driving.

Jeremy Peckham, chief executive officer of Vocalis, comments, "This certification opens up a huge market for Vocalis, and is yet a further endorsement by Ericsson of our ability to provide innovative voice activated telephony solutions. With increasing demand for new value added services that differentiate networks, together with increasing legislation on the use of car phones, we believe voice activated dialling will become a standard operator service. Together with Ericsson, we are now at the forefront of this evolving market."

Anders Orsen, Product Manager at Ericsson Mobile Radio Systems AB, adds, "The Ericsson GSM 900 network is already in use in over 100 networks throughout the world. By certifying Vocalis, Ericsson is now in a position to offer these a fully approved voice activated dialling service they can easily implement in their networks. We project the European and Far Eastern GSM markets alone for voice activated dialling to be worth in excess of £300m by the year 2002."

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About Vocalis

Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.

The Vocalis Website is at

Email: [email protected]

For further Vocalis Group information, contact:

Philippa Buttle
Vocalis Group plc
Chaston House
Mill Court
Gt Shelford
Tel: 01223-846177
Fax: 01223-846178
Email:[email protected]

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Thursday, September 04, 2003
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