|16th August 2000|
Vocalis joins Compaq Solutions Alliance programme
Vocalis, the international speech technology group, has joined the Compaq EMEA Solutions Alliance (CSA) programme, a move that follows on from the cooperation agreement signed between Compaq U.K. and Vocalis last year.
The CSA is a worldwide partnership programme operated by Compaq for software developers, consultants, system integrators and service providers. Membership of the programme gives access to a wide range of services, facilities and information support.
The CSA is operated via the Web, with the CSA website (http://csa.compaq.com) acting as a free portal for members to the services it provides. For example, as a CSA member, Vocalis can now promote its speech- and telephony-based solutions in conjunction with Compaq to all CSA partners, to Compaq customers, and to all Compaq's subsidiaries.
"As part of the agreement, the complete range of Vocalis products and services will be listed in the Compaq partner section of the CSA and in its worldwide product solution portfolio," said Peter Hauser, Vocalis Sales Director. "From Compaq's point of view, the company is now able to quote Vocalis solutions in its turnkey projects."
Becoming a member of the CSA also means that Vocalis now has access to an extensive series of development and implementation support facilities, available through the CSA website. These range from training webcasts, technical papers and pre-sales software support to information on seminars, the annual developer conference and support via central hotline and email.
"Compaq is delighted to welcome Vocalis as a CSA member," said Martin Peel, National Partner Development Manager, for Compaq. "CSA members form one of the most technically sophisticated and knowledgeable groups in the computer hardware and software industries, and a company like Vocalis, which is at the cutting edge in its area of speech recognition telephony-based solutions, is a valuable addition."
In terms of marketing programmes, CSA members and Compaq can join forces in a variety of ways, from direct mail campaigns and having partner pavilions at key trade shows, to the use of the Compaq logo for promotional events, special offers on partner products, and the ability to post press releases on the CSA website.
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Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.
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