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24th January 2000

Vocalis and BSA Communicaciones Join Forces in Latin American Market

Vocalis, the international speech technology Group, and BSA Communications of Buenos Aires, System Integrator of Voice Processing & Call Management Solutions with pan-Latin-American coverage, announced today that they have signed a distribution agreement. This will enable BSA to integrate, market, sell and support the complete Vocalis suite of products in Argentina, Chile, Bolivia, Uruguay and Paraguay to leading local Telcos, ISP's and Corporates. BSA addresses markets such as wireless and fixed line by IN Services/Prepaid applications.

BSA will be responsible for marketing and supporting the full Vocalis product range, which includes:-

SPEECHtel - Platform and applications for telephone network operators to automate operator services and value add services
Vocalis SpeechWare - Vocalis's Advanced Speech Recognition technology available for licencing
SpeecHTML - Allows access to Websites via a telephone and spoken commands
SpeechMail - Enables users to access e-mails over the telephone using simple commands for "play", "reply", "delete" and "next message"

Javier Serafini, General Manager for BSA, says, "BSA is always looking for new and innovative solutions. The Vocalis product range definitely fits this description and we are delighted to be able to market them complementary to the rest of our product range. With the addition of Vocalis, BSA will offer a solution that is unrivalled in its functionality and reliability."

Peter Hauser, Sales Director for Vocalis, adds "Vocalis already operates on a world-wide basis and this further enhances our global presence. Latin America is currently one of the fastest growing telecommunications markets. The background and experience of BSA in the telecommunications market make them a natural choice to distribute our products in this region. We look forward to a successful partnership."

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About Vocalis

Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.

The Vocalis Website is at

Email: [email protected]

For further Vocalis Group information, contact:

Philippa Buttle
Vocalis Group plc
Chaston House
Mill Court
Gt Shelford
Tel: 01223-846177
Fax: 01223-846178
Email:[email protected]

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Thursday, November 27, 2003
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