VOCALIS WINS FURTHER £3M ORDER FROM ERICSSON FOR SPEECHtel SYSTEMS SUPPLY
Vocalis Group plc, the speech recognition and call processing specialist, today announces a further contract from Ericsson for the supply of SPEECHtel. The value of this contract is worth in excess of £3 million to Vocalis.
Vocalis is a leading provider of solutions that help businesses and people stay in touch, naturally. Based on its proprietary voice recognition technology, Vocalis offers a range of packaged voice activated telephony products for the customer premise and PTO markets world-wide.
Vocalis products include Operetta , the worlds first voice activated telephone operators assistant (or "auto attendant"), and SPEECHtel, a family of voice-activated services, such as voice dialling and directory assistance for fixed and mobile telephone operators. Based in Cambridge, UK, Vocalis was formed in 1993 and has been traded on the London Stock Exchange since July 1996.
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Vocalis works with organisations to create contact centre solutions that build the organisations business and brands. These solutions can turn your contact centre from a cost to a profit centre by ensuring it builds your brand, helps your business be more competitive, and increases customer loyalty through more effective and efficient service. Vocalis was formed in 1993, is publicly traded on FTSE Stock Market and has been listed since July 1996. Vocalis brings back the reassurance of the most personal human touch in business - putting voice to work.
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