Vocalis Group PLC

Latest News

Month	Year	Link
August	2003	Fluency voice technology to acquire Vocalis Ltd
August	2003	Vocalis Group plc Update
July	2003	Vocalis Group plc Trading update
March	2003	Up to half of customer lost through poor service
March	2003	Trading Update

Download the April issue of the Vocalis Newsletter.

Vocalis Voice Report

Vocalis and Powergen will be presenting "The Power of Voice" at the Call Centre Expo conference on 17th September 2003.

Vocalis has been nominated in the Best Speech Technology solutions category for the ContactCenterWorld.com Awards. We would like your vote in these awards, to vote for Vocalis please follow the link on the banner above.

Here are a selection of Recent Industry Quotes. Below is a selection of recent Industry Articles:

Month	Year	Link
July	2003	Report Explores Impact of Work Culture on Call Centers
April	2003	Building morale in your call centre
April	2003	A Contact Center's Anthem
April	2003	The Right Path to High Agent Retention
January	2003	Speech Deployments set to Grow

Month Year Link
May 2003 Customer Experience Times Article

March 2003 Cost Centre Efficiency - E Catalogue

December 2002 Seasoned Professionals - Precision Marketing